Money Back Policy

Money Back Policy

At Enabi Store, we strive to ensure the complete satisfaction of our valued customers. Our Money Back Policy reflects our commitment to providing high-quality products and exceptional customer service. Please review the details below to understand our Money Back Policy:

1. Return Window: We offer a 5-day return window, which means you have 5 days from the date of receiving your item to request a return.

2.Return Eligibility: To be eligible for a return, your item must be in the same condition you received it, unworn or unused, with tags, and in its original packaging. You will also need to provide the receipt or proof of purchase.

3. Return Process: To initiate a return, please contact us at info@enabistore.com. If your return is accepted, we will provide a return shipping label and instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

4. Money Back in Reward Points: If your return is approved, and the product is not defective or damaged, we will provide compensation in the form of reward points that can be used to receive discounts on future purchases in our store. Please note that you must join our Rewards Program to receive and redeem these points.

5. Refund Processing: We will notify you once we have received and inspected your returned item, and inform you of the approval or rejection of your refund. If approved, your refund in the form of reward points will be processed within 15 business days.

6. Exceptions: Some items are not eligible for returns, such as perishable goods, custom products, and personal care goods. Please refer to our Refund Policy for more details on exceptions and non-returnable items.

 

Terms & Conditions:-

● Your claim must be lodged within 5 days from your purchase date.

● Our Money Back Guarantee doesn't apply to any products bought during a sale period or where a discount/promotional code has been used.

● The customer is only able to make a claim once and it must be their first order on ”enabistor.com“. If you have previously bought from us, unfortunately you aren't eligible to lodge a money back claim.



By adhering to our Money Back Policy, we hope to build trust and maintain a strong relationship with our customers. Your satisfaction is our top priority, and we are always here to assist you with any concerns or inquiries.